Sandberg A/S is a Danish company with a clear ideology: We want to make it easier to get hold of computer accessories. Everyone should be able to find the right accessories in the shop and get them to work once they've got them home without the need for specialist knowledge.
The basic idea of Sandberg wanting to make things easier for both consumers and dealers has imbued the spirit of everything that Sandberg has done since 1985, when the company was founded by the two brothers Martin Hollerup and Erling Hoff Petersen.
Sandberg makes it easier...
To live up to our ideology of making things easier, our daily focus is on providing help at every stage of the process that people go through when a new piece of equipment needs to be bought and installed. Our starting point is the ordinary user. This means that as a rule of thumb, technical details and other "nerd stuff" is in small print at the bottom, whilst our clear guide in plain English will help the ordinary user.
When you're in the shop
Look for the purple/yellow area in the shop when you're shopping for computer accessories. Then it'll be easier to find the right ones. All our packs tell you what the product inside does. We use plain English. But we don't compromise on the technical quality and choice of functions. You could say it's full-blown enthusiast equipment in pretty packaging with proper explanations.
When you have to pay
Sandberg offers something that no one else does – quality products that everyone can understand. Yet our prices are not sky high. We would rather help lots of users enjoy an easier computer life and make a little bit on each sale, than just help a few people and make a massive profit out of them. This is why Sandberg products do not cost any more than other brands.
When you get home
We provide you with as many safety nets as possible.
- The products are intuitively easy to use.
- We choose technologies that are compatible with as many different pieces of equipment as possible.
- The user guides are instructions in plain English on how to use the device. There are no long-winded explanations of what the product consists of. Quite the opposite in fact; each user guide always tells you the quickest way to get started. Sandberg user guides also often tell you how to set up your computer so that the device can work properly in a network situation, for example.
- You can always call the Sandberg Hotline. It's free, apart from the standard call rate.
- In spite of Sandberg's very strict quality and performance inspections at the production stage, on very rare occasions problems can occur with a product after a certain amount of use. Should you be unfortunate enough to experience this, you will be covered by the full 5-year warranty on all Sandberg products.
When you want to know more
We have gone to great lengths to present as much information as possible on this website. At the same time, we felt very strongly that the website should be designed to be easy to navigate, and just as importantly, easy to understand.
If you are going to connect two things together and want to find out how you do this, we recommend using the Sandberg Guide. We have created it to make it easier to find out what bits and pieces you really need for a particular task.
All drivers and manuals for Sandberg products are also available from the website. So you can always just download new ones if your originals from the pack have got lost.
The sign of quality
We could write pages about what we do to guarantee you a product that works. We could talk about prototype testing, machine tests, engineer testing of each product, performance inspections, function testing, component checks, procedure library, compatibility testing, delivery testing and so on. But we don't want to go into detail about all that here.
You should be aware, however, that we have done our utmost to ensure that you get a product that does what it's supposed to when you choose Sandberg. And that it keeps working. That’s because it’s really important to us that you have a good experience with your Sandberg product.
EU regulations and the environment
Sandberg products comply with all the requirements in the WEEE Directive. This EU directive is to ensure that, amongst other things, worn out electronic devices are disposed of in an environmentally-friendly manner.
All relevant Sandberg products comply with the requirements in the RoHS Directive. This EU directive is to restrict the use of certain hazardous substances in production. It means that, amongst other things, the lead and tin alloy that has been used as soldering material for generations has now been outlawed.
Danish quality inspectors regularly pay visits to the factories in the Far East that manufacture products for Sandberg. This is to make sure that the regulations are being followed, both those of the authorities and the considerably stricter quality regulations that Sandberg itself stands for. We also keep a watchful eye on the working conditions at each of the factories to make sure they do not break the conventions on human rights.