The measurements refer to the product and packaging respectively.
- 1 Hard Disk Cloner
- 1 230 V power supply
- 1 USB connection cable (0.8 metres)
- 1 eSATA connection cable (1 metres)
- 1 CD with clone software
- 1 User guide
- 1 Warranty card
Contact the Sandberg Helpdesk
If you cannot find answers to your questions about your product, please contact the Sandberg Helpdesk and get a quick response on weekdays:
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When I have performed an offline cloning all the LEDs remain lit, even if the manual says they should switch off?
The hardware has been modified since the manual was completed. The LEDs do not turn off, but remain lit once cloning is complete.
Can the Cloner clone hard disks formatted in MAC's HFS format?
Yes, it can.
Does the destination hard disk have to have greater capacity than the source hard disk?
Yes, or it has to have at least exactly the same capacity as the source hard disk.
I am trying to perform an offline cloning. The disks are running but the lights are not on.
You have probably not started the cloning process correctly. Please be aware that the Clone button must be held down for 3 seconds until the 100% LED lights up. You must then press the Clone button again QUICKLY and the cloning will start.
I am trying to clone via the PC, but the Clone Drive program only shows my C drive. Why is this?
It is important that you insert a hard disk in both slot A and slot B in the Cloner. These are then shown in Clone Drive and the C drive disappears. You can now clone from slot A to slot B. Please note that you cannot clone from the computer's internal hard disk.