The measurements refer to the product and packaging respectively.
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I connected the adapter properly, but get no picture. What's wrong?
You can check several things to troubleshoot: - Check that the HDMI output is enabled on the PC (e.g. try connecting your PC directly to a TV with an HDMI cable). - In some cases, the PC does not provide enough power on the HDMI port. In such cases, connect the power via the adapter's Micro USB connector. Use a Micro USB cable, for example item no. 440-33 and a USB power supply such as item no. 440-56. Try adjusting the screen resolution on your PC to the lowest possible setting. If this works you can then try higher resolutions.